Fleet Dispatcher - Full Time (Administrative)
Join Our Team as a Dispatcher at SCA!
Location: 10 Kresge Road, Fairless Hills, PA 19030
Shift: Monday – Friday, 9:00 AM – 6:00 PM + Every Other Saturday, 6:00 AM – Noon
Pay Range: Starting at $25.00/hour *based on experience
Are you a detail-oriented, fast thinker who thrives in a dynamic work environment? Do you have a passion for logistics and customer service? At SCA, we're looking for a skilled Dispatcher to help us route and schedule drivers efficiently while delivering exceptional service to our clients.
What You'll Do:
- Optimize Routes: Plan efficient driver routes, balancing cost-effectiveness with customer satisfaction.
- Coordinate Service Delivery: Monitor daily work orders to ensure resources are deployed efficiently and customer needs are met.
- Safety First: Ensure all drivers are compliant with DOT regulations, maintaining the highest safety standards.
- Problem-Solving: Troubleshoot driver concerns and handle any logistical challenges that arise throughout the day.
- Team Communication: Provide timely and accurate dispatch instructions, helping drivers stay on track and resolve any issues.
- Administrative Support: Review completed services and maintain accurate records to assist with billing and ensure service accuracy.
- Weather Monitoring: Stay proactive by keeping an eye on weather conditions to prevent disruptions for drivers.
Benefits of Working at SCA:
- Weekly Pay: Receive your paycheck every Friday if you're an hourly employee, with On-Demand Pay available through Ceridian: Dayforce.
- Full Benefits Package: Including Medical, Dental, Vision, 401(k) and Company-Paid Life Insurance.
- Paid Time Off: Enjoy paid vacation days and holidays to recharge.
- Voluntary Benefits: Add coverage like short-term/long-term disability, accident insurance, and more.
- Career Advancement: We're committed to helping you grow professionally with ample opportunities for promotion.
Job Requirements:
- 3+ years' experience in dispatch, customer service, or a related field.
- Strong organizational, communication, and time-management abilities to handle fast-paced tasks efficiently.
- Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and capable of using routing and scheduling software.
- High school diploma required; a degree in Business or related fields is a plus.
- Strong customer service orientation and the ability to collaborate effectively with colleagues and clients.
- This job description is not intended to be an all-inclusive list of job duties. Other duties may be assigned as necessary or required by business needs.
At SCA, we're proud to be a military-friendly employer, and we encourage veterans and their spouses to apply!
