Training Support (Adams) (Finance)

Job Description:

Job: Training Support

Shift: Days (7am - 3:30pm) Flex to support site training needs.

Location: Mars Wrigley - Topeka, Kansas

**Applications will not be reviewed until January 6, 2025, due to the holidays**

Mars is looking to hire a Training Support associate for our state-of-the-art manufacturing plant in Topeka, Kansas! Being a Mars Associate is all about opportunity. The opportunity to do challenging, exciting work that shapes the world's best-loved brands. To work with real purpose, supported by talented, friendly people from different backgrounds. Access the tools, training, and experience you need to impact our business, the planet positively, and, most importantly, your career. Being a Mars associate is more than a job. It's the opportunity to start your day tomorrow.

Job Purpose/Overview

To utilize "World Class" training methodologies and processes to design, develop, administer, facilitate, and support education and training to improve technical skills and performance for new Associates and other Associates across the site

Key Responsibilities

• Schedule and lead New Hire Orientation and record related training completion
• Communicate with recruiters and hiring managers and support hiring events
• Serve as an Education & Training (E&T) Pillar Team Member and Essential Element Owner (or Co-Owner)
• Actively support each of the E&T Pillar's Essential Elements and adhere to Mars Supply Excellence (MSE) standards and processes
• Maintain the Quarterly Training Plan for assigned area(s) and facilitate Factory Skills Gap Assessment meetings to review the Skills Matrix, identify skill gaps, create skill gap reduction plans, and discuss staffing needs
• Use the site's learning management system (i.e., POKA) to record training completion
• Pull periodic/quarterly/on-demand training reports, analyze data in Excel, and schedule trainings to ensure required trainings are completed on time
• Obtain and utilize Teach/Coach/Assess, On-the-Job Trainer, and Expert Trainer certifications to deliver and support capability-building programs at the site
• Facilitate Role Profile Workshops, and design, develop, build, and implement digital Step-Up Cards
• Partner with Subject Matter Experts and other cross-functional roles to update training guides and assessments, create learning tools, and prepare to transition to Step-Up Cards
• Develop and continuously improve processes for the Training Support Team and E&T Pillar to ensure process standardization
• Prepare for and participate in external and internal audits related to training and knowledge assessment
• Collaborate with other Training Support Team members to align on processes and goals, create materials, solve problems, and brainstorm improvements and new ideas
• Serve as the training resource on new projects to ensure training is captured and transferred appropriately
• Support the Functional Trainer Program by mentoring Functional Trainers, creating Step-Up Cards, brainstorming ways to support new Associates, and creating processes
• Coordinate with Safety, Quality, Pillar Teams, and Value Streams to determine and ensure program compliance in all aspects of training and documentation
• Administer virtual, classroom, and on-the-job training and assessments in support of department training program objectives
• Follow and continuously improve Training Support processes as well as create new processes and related documentation (e.g., checklists, SWIs)
• Participate in Community of Practice (CoP) calls and sharing best practices with other sites
• Perform other job duties as assigned

Context and Scope

• Schedule and lead New Hire Orientation
• Develop/maintain Role Profiles, Step-Up Cards, Quarterly Training Plans, and Skills Matrices
• Develop/maintain learning tools and assessments
• Implement knowledge/skills/performance-based training programs for adult learners
• Influence others and lead without authority
• Teach, coach, and assess using E&T/MSE Methodology
• Create and submit reports to the stakeholder groups in the prescribed format
• Evaluate training effectiveness
• Coordinate all equipment upgrades/installations by updating training materials
• Use company software to interact with Training Support Team members and all stakeholders
• Interview and collaborate with Subject Matter Experts to obtain information and improve training materials
• Drive results for the site by taking ownership of training-related opportunities

Job Specifications/Qualifications

• High school diploma/GED and 4 or more years training experience in a manufacturing environment
• Proficient in Microsoft Office Suite
• Experience completing full training cycles (assess needs, plan, develop, coordinate, monitor, and evaluate)
• Ability to manage multiple projects at the same time with attention to detail
• Ability to understand complex processes and interact with multiple teams to ensure appropriate content for audience when creating training documents
• Ability to collaborate in a team environment
• Proactive team player who thinks ahead, plans, and suggests solutions
• Ability to work with minimal supervision and deal with ambiguity
• Positive attitude toward change
• Customer focused

Preferred Qualifications

• Bachelor's Degree in Education, Human Resources, Business Management, or a related technical field and/or 5+ years of experience in a related role
• Experience with a learning management system (LMS)
• Experience with Knowledge Capture (e.g., creating One Point Lessons and Standard Work Instructions) and/or Knowledge Management (e.g., document control)
• Experience with Training Design and Development (identifying objectives, creating learning materials, creating assessments, implementing training)

About Mars, Incorporated

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world's best-loved brands: M&M's®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN'S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.