Property Adjuster (Finance)
Under general supervision and direction, resolves moderately complex residential and commercial property claims by investigating losses, negotiating settlements, presenting evidence in legal proceedings while maintaining adequate production levels.
- College degree or an equivalent combination of education and experience.
- Minimum 6 months experience or completion of Crawford and Company basic property class, and/or continuing education requirements.
- Must be licensed as required by state and local jurisdictions. Outside adjusters must have a valid driver's license. Must complete continuing education requirements as outlined by Crawford Educational Services.
- Good verbal and written communication skills.
- Good attention to detail.
- Strong analytical and mathematical ability.
- Excellent interpersonal skills including the ability to handle challenging situations and people.
- Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
- Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, and by comparing claim information with evidence.
- Sets loss reserves.
- Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
- Settles claims by determining insurance carrier's liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
- Controls claims costs
- Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
- Recommends litigation when appropriate.
- Presents evidence at legal proceedings, producing reports and other documents as evidence.
- Maintains expected case load.
- Maintains professional and technical knowledge through continuing education.
- Product supervision focuses primarily on product being presented to clients.
- Conduct roof inspections as needed.
- Upholds the Crawford Code of Business Conduct at all times.
- Participates in special projects or performs duties in other areas as requested.
