TCS OPERATIONS SERVICES INC
Business Development Specialist (Transportation)
Build and establish strategic partnerships with new and existing clients, including conducting sales analysis and identifying potential sales opportunities within a provided service territory.
Prepare and provide estimates and sales information to new and existing businesses on a timely basis.
Follow up on all estimates within the allotted time frame.
Answer customer questions related to services, prices, etc., including customer calls and emails.
Consult with clients after sales or bid agreements to resolve problems and to provide ongoing support.
Provide superior customer service support and serve as an escalation point for client issues and concerns.
Identify prospective customers and other market opportunities to grow retail sales.
Expand current client usage levels by identifying additional business opportunities.
Responsible for reporting, tracking, analytics, and monitoring individual lead and sales opportunity ratios and presenting results on weekly, monthly or quarterly basis.
Work with Field and Operations Teams to arrange and ensure customer expectations are met and exceeded.
Monitor market conditions, service innovations, and competitors' services, prices, and sales.
Participate in monthly 1 v 1's, weekly team meetings, and client meetings as required.
Perform special projects as needed or assigned by Business Development Leadership.
Responsible for helping to develop and execute department objectives and supporting company shared objectives.
What Flagger Force Offers:
Medical, vision and dental insurance
401k w/company match
Generous paid time off
On-site fitness facility
Paid holidays
Health savings account
Company paid benefits (long term disability and basic life/AD&D)
Employee assistance program
Tuition and education assistance
Employee appreciation events
Giving back to the communities we serve through paid volunteer time off
Professional development opportunities