New Knoxville Telephone Company

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Service Technician (Maintenance)



Are you open to working in the fast paced, evolving world of telecommunications with a passion for technology and delivering excellence? The Service Technician position in New Knoxville, OH offers competitive pay, with additional compensation for on call work, and raises for tier progressions every six months. The company provides you with a vehicle, tools, and personal protective equipment. If you are looking for a place to learn new skills and grow with a team that values your talents every day , then NKTelco is the place for you!

Job Type: Full-time

Rate: $18-$22/hour plus on call and overtime pay if applicable

Location: New Knoxville, OH

Primary Responsibilities Include:

  • Install, disconnect, upgrade, downgrade, make changes, troubleshoot and repair customer provided services at residential and commercial locations 
  • Maintain broadband system by testing to locate trouble, opening cable to replace or repair defective sections and closing or sealing cable 
  • Splices cable to protector devices and central office main distribution frame and splices drop cable to the central office cable system 
  • Educate customers in the services being provided and the proper use of equipment, propose solutions, and describes advantages of and sells additional services 
  • Perform other duties as assigned 

A successful Service Technician has:

  • High school diploma or GED equivalent
  • Valid and clean driver's license
  • Able to properly operate small hand tools, power tools, and test equipment 
  • Able to work independently and plan to complete projects 
  • Able to differentiate between different sizes and colors of wires/cables 
  • Lift and carry up to 75 pounds
  • Knowledge and experience working with electronics, DC power, and fiber optic equipment a plus
  • 1-2 years of CATV or other relevant technical/electronic experience preferred
  • Walk over all types of terrain in all kinds of weather while carrying tools and equipment including ladders  
  • Kneeling, crouching, crawling, twisting, pulling, bending, pushing, reaching above head
  • Exposure to dust, dirt, noise, insects
  • On-call schedules every 3 weeks 
  • Work schedules may adjust based on business need 

Benefits:

  • Family Medical (3 plans to choose from), Dental and Vision
  • Company funded HSA
  • Company Paid Short Term Disability
  • Company Paid Long Term Disability with Voluntary option
  • Company Paid Parental Leave
  • Company Paid Life as well as Voluntary policies
  • 401(k) with generous company match
  • Paid Time Off
  • Volunteer Paid Time Off
  • Paid Holidays

When you join NKTelco...

You'll be joining an award-winning company and team.  We also believe in giving back to the community and we want our employees to have the opportunity to do so.  We provide an environment that gives each employee the opportunity to nurture their gifts and achieve their potential.  For more information, go to www.schurzchoice.com. 

Schurz Communications and its subsidiaries strategic objectives:

  • We will attract, invest in, communicate with, and retain top talent. 
  • We will innovate, partner, experiment and create a better future together. 
  • We strive to continuously improve operating performance to ensure sustained growth. 
  • We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships.

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is:

  • Regularly required to talk and hear
  • Required to use hands to type, handle objects and paperwork
  • Required to use close vision and be able to focus
  • Lift and carry up to 75 pounds
  • Walk over all types of terrain in all kinds of weather while carrying tools and equipment including ladders
  • Kneeling, crouching, crawling, twisting, pulling, bending, pushing, reaching above head
  • Work indoors in poorly ventilated areas such as attics during extreme heat
  • Exposure to dust, dirt, noise, insects
  • On-call schedules every 7 weeks
  • Work schedules may adjust based on business need

The employee generally works in an outdoor environment.

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