Food and Beverage Outlets Manager - DoubleTree by Hilton Hotel Ontario Airport (Finance)
DoubleTree Ontariois looking for aFood and Beverage Outlets Managerto join the food and beverage team!
Located five minutes from Ontario Airport and adjacent to the convention center, this property has a resort-like setting with over 480 rooms, over 27,000 square feet of banquet space, and 6 food and beverage outlets. This includes 2 restaurants, a bar, nightclub, Starbucks, and in-room dining.
In this role, you will oversee PM service for 4 outlets managing a team of 20+ and reporting directly to the Director of Food and Beverage. This includes Porter's Prime Steakhouse, Misty's Lounge (nightclub), Vineyards (lobby bar), and In-Room Dining.
Schedule: Flexible availability required. This role will primarily work late afternoon-nights, including weekends and holidays. Please note, the PM shift requires working late nights until 2am.
Salary: $75,000 annually
The ideal candidate will possess:
A well-rounded and innovative leadership approach who is adaptable, a team player, and fosters a positive culture.
This individual must have a talent for connecting with others, working with a diverse clientele ( from lunch and dinner service to nightlife )
A true passion for food and beverage and creating exceptional experiences
At least 2 years of F&B management experience and a strong beverage background is required.
Hotel and nightclub experience are a plus.
Social Media Account Management a plus.
Want to learn more? Hotel Website , Instagram , Facebook
What will I be doing?
As a Food and Beverage Outlet Manager, you would be responsible for directing and organizing the activities and services of Porter's Prime Steakhouse, Vineyards, Misty's Lounge, and In Room Dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
- Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
- Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events
- Recruit, interview and train team members
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking # 1 Best Place to Work in the World and #1 Best Workplaces for Women List - 5th Year In a Row.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Access to your pay when you need it through DailyPay
- Health insurance
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- Best-in-Class Paid Time Off (PTO)
- Supportive parental leave
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital
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