Federal Reserve Bank (FRB)
Ops Spec - Cash - Int (Sales)
Ensures safe, accurate, and timely circulation of a significant value of currency/coin inventory to meet the needs of depository institutions and public citizens during normal operation and period of natural disaster.. Performs processing, auditing, and troubleshooting activities in compliance with operating procedures and controls.. Identifies and troubleshoots operational issues and assists customers with a variety of questions and problems, providing transactional and discrepancy reporting to appropriate stakeholders..
Ability to handle sensitive information with confidentiality Strong attention to detail, with experience strictly following procedures Comprehensive customer service and interpersonal skills Proficient computer skills including Microsoft Office along with other various online applications as needed for the role Thorough knowledge of cash operations and the prescribed operating procedures, safety, security, and compliance and/or production standards and controlsPerforms a limited scope of moderately complex inspection, verification, inventory, preparation and record keeping activities governing the accurate processing of cash and coin receipts, payments, and destruction Utilizes automated vault retrieval system to store containers, manually transports containers, opens and closes currency and coin vault Maintains accurate records and reports of all cash and coin transactions and exceptions Performs moderately complex process auditing activities ensuring transactional accuracy and inventory security at multiple points in the receipt/payable process. May act as witness to destruction of currency in accordance with Treasury requirements Provides hardware and software support for computer systems used by cash operations Provides technical support for the automated vault retrieval system Performs some routine administrative, reporting, and budget management functions 3 to 5+ years of relevant work experience HS diploma required; Bachelor's degree in relevant discipline preferred *Denotes essential duties and/or any physical requirements required to perform essential duties for the role.
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