Principal Product Manager - Payments Innovation (Finance)

ACI Worldwide, a leader in global payments technology, offers software solutions that facilitate real-time, intelligent payments orchestration. These solutions enable banks, billers, and merchants to enhance and modernize their payment systems securely and efficiently.

As the key leader of your product line(s), you will be responsible for clearly communicating, driving, and maintaining the product strategy, direction, and vision. You will ensure that the roadmaps and strategy for your assigned products are aligned with the overall ACI strategy. You will be responsible for consulting with clients to understand their billing and payment business challenges, often when they are unsure of their specific needs. You will provide guidance on how your products can help them address these issues and meet their requirements. Career paths may involve moving into management positions or supervising extensive, multi-product lines.

As the product champion, you will promote product adoption among customers and target markets by understanding and addressing pain points and problems promptly. Your goal will be to maximize the ROI for the product while collaborating with marketing and sales to develop and execute the GTM strategy and communicate the product's value proposition to both customers and prospects. Additionally, you will maintain a thorough understanding of the payments industry and competition to identify opportunities and threats, leverage strengths, overcome weaknesses, and influence the overall ACI product strategy.

Essential Functions and Responsibilities

• Promotes innovation to achieve the company's strategic goals while ensuring the competitiveness of our products in the market.
• Gathers and validates stakeholder requirements. Conducts research and data collection to analyze and determine suitable solutions for stakeholders' market problems. Manages the entire requirements process, including documentation preparation and presentation.
• Oversees multiple products throughout their entire lifecycle (from inception to discontinuation) and manages pricing and packaging to enhance profit and market penetration.
• Functions as the primary Subject Matter Expert (SME) for their products and target market.
• Understands the competitive landscape of our product line from strategy to functional capabilities.
• Articulates and evangelizes the value proposition and positioning of the products, provides input to product marketing for the go-to-market plan, and supports the launch team.
• Drives the positioning and interaction of the products within the overall portfolio, ensuring seamless integration with other products and promoting innovative solutions that align with the strategic objectives.
• Establishes the cadence of the product release process for product lines in collaboration with Product Managers.
• Provides input to Product Managers and marketing for the GTM plan.
• Assists the launch team during product launch events, particularly in interactions with customers.
• Promotes market acceptance by advocating for the product line(s) with stakeholders, customers, and analysts.
• Demonstrates thought leadership by engaging in conferences and authoring blogs and white papers.
• Evaluates the effectiveness of launches
• Monitors operational Key Performance Indicators (KPIs) to design, deliver, implement, and support the product line.
• Sets and consults with Product Managers on financial objectives for products. Develops comprehensive business cases. Monitors and tracks the financial performance of the products, forecasts future performance, and implements proactive measures to achieve financial targets.
• Comprehend and adhere to all corporate and product-specific compliance requirements for the product line.
• Ensures Product Managers and products comply with ACI security mandates and rules.
• Comprehend and comply with all corporate policies, including but not limited to the ACI Code of Business Conduct and Ethics, as well as annual company training.
• Perform other duties as assigned

Qualifications (Education, Experience, Knowledge, Skills, and Abilities)

• Bachelor's degree or equivalent work experience
• 8-12+ years of experience as a product manager directly managing products or services
• Experience creating your own, or working with marketing, to launch and promote your products
• Experience consulting directly with clients to address their business problems using your products

Preferred Qualifications (Education, Experience, Competencies)

• Strategic Innovation Leadership: Lead the cultivation of a forward-thinking culture, fostering an environment where innovation thrives. Lead the charge in transforming the business landscape through strategic oversight and visionary leadership.
• Requirements Documentation: Meticulously outline the specifications and criteria necessary for the seamless implementation of innovative solutions, ensuring clarity and precision for cross-functional teams tasked with execution.
• Cross-Functional Collaboration: Engage with various departments to ensure a cohesive approach to innovation, fostering partnerships that facilitate the sharing of insights and the successful implementation of solutions.
• Technological and Trend Expertise: Possess and continually develop deep expertise in pertinent technological domains and industry trends, such as blockchain and artificial intelligence, to steer the organization toward modern solutions and business practices.
• Performance Metrics Analysis: Regularly analyze key performance indicators to measure the impact of implemented solutions on business performance, making data-driven decisions to refine and enhance innovation strategies
• Communicating effectively with senior leaders and executives.
• Driving innovation and new ideas within the product.
• Building and maintaining strong relationships with stakeholders.
• Identifying and mitigating potential risks.
• Making high-stakes decisions with confidence.
• Managing conflicts within all teams with professionalism & ease.
• Mentoring & guiding all Product Managers & Product Owners on difficult tasks.
• Expert knowledge of current and emerging technologies relevant to the financial industry
• Exceptional analytical and problem-solving skills
• Excellent communication and collaboration abilities
• Highly organized and detail oriented
• Deep understanding and experience with payment systems
• Up to date on the trends within the payments space
• Strong oral and written communication skills
• Conducting and managing Competitive Analysis

Work Environment:

• Standard work environment
• Majority of time spent on PC (Phys. Req.)
• Travel required

Interested in changing the game in payments and fintech? Visit careers.aciworldwide.com and apply to Req #15796

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