Employer Representative (Administrative)
Hello!
Unleash your potential by joining our team as an Employer Representative. At PERA, you can support those who have supported you whether it's a favorite teacher, the snowplow driver that cleared winter roads or the state trooper who let you off with a warning. Chances are these people who make a difference are PERA members and you can make a difference to those who have helped you.
JOB SUMMARY
This position reviews employer contribution reports to ensure accuracy in accordance to provisions governing PERA membership coverage and salary reporting. Provides customer service, training, and explains benefit information to employers.
IDEAL CANDIDATE
Our ideal candidate is an optimistic team player who communicates effectively and has the ability to take complex ideas and explain them in easily understood terms. We are looking for a detail-oriented professional that is organized, takes the initiative to solve problems, and has the ability to successfully manage multiple tasks.
ESSENTIAL FUNCTIONS
- Reviews and analyzes employer contribution reports to ensure compliance with provisions governing PERA coverage and salary requirements
- Responsible for data entry, information retrieval, written correspondence and mailings
- Prepares reports and presents data in a meaningful and logical manner
- Utilizes analytical reasoning and math skills to identify discrepancies and resolve reporting issues
- Proactively conducts research to assist in correcting employer contribution reports discrepancies and/or exceptions
- Collaborates with others in developing recommendations to mitigate future errors and reporting issues
- Serves as the primary customer service resource to assigned employers
- Responds in a timely manner to employer inquiries related to employer contribution/salary reporting
- Communicates benefit program information and provides training to employers across the state of Colorado
- Contributes to the development and maintenance of employer-related systems, databases, and communications
- Provides direction to PERA staff for corrections to employer reporting to ensure statutory compliance
- Works with internal departments to ensure proper employer reporting and resolution of issues
- Coordinates with Internal Audit for employer audits
- Participates in training and educational opportunities for ongoing professional development
- Maintains regular and prompt attendance in the workplace
- Performs other duties as assigned
QUALIFICATIONS
- A combination of education and experience equivalent to 3 years of benefits administration
- Analytical and detail-oriented with an aptitude for math
- Effective interpersonal communication skills
- Technical/Procedural training experience in small to mid-size group settings preferred
- Ability to learn, interpret, and communicate state statutes, rules, and procedures in a manner easily understood by persons not familiar with the subject or topic
- Ability to understand and effectively explain financial data, member benefits, and retirement pensions is desired
- Ability to deal with sensitive and/or confidential information and situations in a professional manner
- Capable of working successfully both independently and within a team-focused environment
- Knowledge of databases and basic proficiency with Microsoft Office software
- Occasional overnight travel may be necessary when travelling throughout Colorado
WORKING CONDITIONS
- Standard office environment with frequent telephone communication, computer operation, and other office productivity machinery, such as a copy and printer machine
- Occasional moving and positioning supplies in excess of 25 pounds
- All employees are expected to present themselves in a professional manner in alignment with the financial services industry
WORK FROM HOME OPTION
- Opportunity to work from home up to two days per week. Eligibility dependent upon factors detailed in PERA's Work from Home Policy.
JOB DESCRIPTION DISCLAIMER:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of an employee. Duties, responsibilities, and activities may change or new ones may be assigned with or without notice.
Unfortunately, at this time, we cannot consider candidates that require sponsorship (now or in the future), or are located outside of the US.
All Colorado PERA employees are subject to PERA's Ethics Policy and some employees are subject to the Personal Trading Policy. These policies include restrictions on outside business activities and employment and have certain requirements on personal trading. You may request copies of these policies from PERA's talent acquisition team and any questions can be answered by PERA's Investment Administration team.
INTERESTED CANDIDATES
Complete the employment application online at https://www.copera.org/careers. Please have copies of your resume and cover letter available to upload. Please review the following questions. You will be asked for a response to these as part of your application:
- Describe how you communicate complex information that may be new and/or confusing to others.
- Tell us about a time when you had multiple tasks to complete and kept getting interrupted. How did you manage the situation?
- What do you think the biggest challenge would be for you to transition into this role?
Upon submission of your application you will be provided a link to a multiple choice pre-employment assessment. You may complete this assessment immediately following your application submission or you may log into your account and complete this at a time which works better for you.
ABOUT COLORADO PERA
Looking for a career where you can make a difference? Colorado PERA offers benefit services to public employees across Colorado, including teachers, state troopers, snowplow drivers, correctional officers and many others who provide valuable services. As Colorado's largest pension plan, we serve and educate over 600,000 members who are former and current public employees.
At PERA you will earn more than a paycheck. PERA is a culture where you can grow your potential and work in an inclusive environment, where diverse perspectives are valued. We hire exceptional employees and recognize that our people are our best asset. Not only do we make sound investments for our members, PERA invests in our employees' growth through training and leadership opportunities.
To promote wellbeing, we offer hybrid or flexible working options for most roles and a total rewards and benefit program including health, dental and vision coverage - eligibility starts the first day of the month following the date of hire for most plans; generous paid time off and volunteer hours; pension and retirement plans, including PERA's defined benefit plan, 457 defined contribution plan, and 401(k) employer match, as applicable; tuition assistance; free, convenient on-site parking or RTD subsidy; free on-site fitness center to stay active; employee assistance program; training, leadership and mentoring programs and more. PERA is a Public Service Loan Forgiveness qualifying employer.
To learn more about life at PERA, watch this video or visit www.copera.org/careers.
Position Title: Employer Representative I
Division: Benefit Services
Reports to: Employer Relations Manager
Job Status: Full Time / Non - Exempt
Salary: $27.07 - $33.65 per hour, commensurate with experience
Posting Dates: 04/04/2025 - 04/20/2025
