Sr Clinical Solutions Manager (Information Technology)
Job Summary
Use your clinical expertise to impact millions of lives through your interactions with care providers. Our clinical roles enable you to act as a mentor and ambassador for the quality of health improvement by engaging with care providers and making recommendations on key solutions that Medline offers to impact patient care. Our clinical positions offer an opportunity to learn about their approaches and challenges as well as allowing you to influence, build policy and bring innovation to those facilitiesJob Description
Responsibilities
Build strategic alliances with customers and sales representatives as it relates to executing successful value add programs
Link clinical practice with products and programs
Support and provide feedback, while working closely with customers, clinicians, the Medline sales force, divisional Product Management teams and other internal resources on targeted Medline products to successfully support transition or conversion to the Medline product technologies
Lead clinical team efforts by coordinating with the sales force, product divisions and the clinical team to implement Medline specific products trials or evaluations
Coordinate regional and local meetings, workshops, and webinars for sales force and customers for the presentation of clinical programs
Manage and provide support for the implementation of clinical programs for all customers, including coordinating and conducting customer implementation calls to review education, discuss outcomes management, coordinate trial kits and review steps for product trials, perform webinars, and address any additional customer concerns
Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities
Consistently build and foster a positive relationship with customers and all Medline employee's to strengthen Medline's position in the market
Assist in the development of Marketing Plans and Integrated Marketing Timelines
Create marketing collateral to support and grow the two programs
Develop marketing campaigns
Conduct investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations and identify standardization opportunities
Seek new or emerging knowledge on changes in reimbursement, quality and clinical programs
Communicate learnings/new knowledge for the field to management and sales departments
Develop and mentor a team of 6 clinical solutions employees through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies
Requirements
RN - Nursing Degree Relevant
At least 3 years of experience in clinical program outcomes and/or management
At least 5 years of experience within the ICU or ED working environments
Experience presenting to and coordinating professional level meetings, including preparation of agendas, presentations and documenting meeting outcomes etc
Ability to travel 75% of the time for business purposes (multi-state territory)
Ability to build positive customer relationships while providing clinical consultative feedback
Critical Thinking skills to identify potential customer concerns and provide solutions for them
Thorough understanding of the Hospital environment
Proficient in Microsoft Applications (Excel, Word, PowerPoint) and computer system technology.
Preferred Qualifications
Clinical Team Leader/Coordinator or Manager/Director level leadership.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$132,600.00 - $199,160.00 AnnualThe actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
