Payment Coordinator - Aurora, IL (Finance)
Position Summary
Performs payment postings transactions and online credit card payment processing. Manages and process all payment-related activities, ensuring accuracy, compliance, and timely communication with internal departments and customers. This involves handling physical checks, lockbox payments, ACH transactions, credit card payments, and prepayments, while maintaining detailed logs and records. Oversee customer authorization forms, handle declined payments, issue tax credits and refunds, and support the service teams with order notifications and payment status updates.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.
What You'll Do:
- Scan & post physical checks for bank deposit, at least twice weekly, balance, log & notify.
- Maintain Auth Form Inbox, saving customer Auth forms, obtaining verbal CC information as needed & notifying appropriate departments upon receipt when necessary.
- Maintain Payment Detail Inbox.
- Obtain daily Lock Box check copies via lock box website.
- Load Lock Box Payments, apply, balance, log & notify.
- Load ACH payments daily, post, balance, log, notify & prepare remittance file.
- Process all service credit card prepayments, note orders, notify service teams.
- Post prepayments, balance & log daily.
- Process all customer credit card payments, apply to pay specified invoices & notify AR Reps upon approval/application.
- Follow up on Declined Credit Card payments; push through for invoicing following process after specified time-period.
- Review daily credit blocked service orders, for release or follow up based prepay requirement.
- Provide weekly notification of pending orders to service team. Confirm notification of prepayment receipt to Service Departments.
- Apply prepayments & down payments via offset to clear corresponding invoices.
- Cancel returned customer checks, update log, notify AR Rep to request replacement + fee.
- Issue tax credits & apply internally to clear corresponding tax balances.
- Process all refunds, check & credit card as approved.
- Submit monthly Payment vouchers for Amex & other Merchant Provider(s).
- Complete customer ACH forms, provide MAC ACH information upon confirmed customer requests.
- Other related miscellaneous reporting and work as necessary.
Skills You'll Need:
1. Communication, Oral and Written
2. Customer Focused/Interpersonal
3. Problem Solving
4. Quality and Quantity of Work
Why choose Mitutoyo?
- Competitive Salary package - $25.00 per hour
- Minimum 17 days PTO plus at least 10 paid holidays per year
- Medical, Dental, Vision & Life Insurance
- STD, LTD, Employee Assistance Program
- 401(k) Plan plus company match
- Tuition Reimbursement
- Service Recognition
- Company Vacation House in Florida
Supervisory Responsibilities: There are no supervisory responsibilities for this position.
Work Environment: Office Environment and hybrid. Three days in the office and 2 days remote.
Physical Demands: The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Position Type and Expected Hours of Work: This is a full-time position.
Monday – Friday 8:00AM-4:30PM or 8:30am – 5:00pm
Travel: There are no travel requirements for this position.
Required Education and Experience: High School degree or equivalent; additional specialized training. One to two years of experience.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Reports to: Credit & A/R Manager
Equal Opportunity Employer
Mitutoyo America Corporation is an Equal Opportunity Employer. It is our policy to judge employees on their individual merits, skills, abilities, performance, etc. The Company offers equal opportunities to all qualified applicants and employees without regard to race, religion, color, age, sex, national origin, veteran status, marital status, sexual orientation, or disability in accordance with applicable federal and state laws. This policy applies to all areas of our employment relationship.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
See job description