Accounts Receivable Associate (N0621) (Finance)
Job Summary
The overall purpose of this position is to reconcile and monitor all receivables and aged balances on customer accounts to ensure daily cash flow. The incumbent in this position is primarily responsible for processing and depositing payments within department metrics, reviewing customer accounts and providing excellent customer/member service. He/she must be detail oriented, possess the ability to train across various platforms, and work on special projects as needed. The role reports to the Accounts Receivable and Credit & Collection Manager and does not have any direct reports. This position will be required to work under minimal supervision.
Key Responsibilities
- Monitors and process payments
- Downloads electronic payments and sort incoming mail
- Submits bank deposits
- Researches unidentified payments
- Corrects discrepancies and misapplied payments by processing adjustments, refunds, credit/debit memos
- Monitors money on account
- Prepares monthly metrics, reports and overpayment letters
- Answers all correspondence and inquiries from external and internal customers
- Provides support to Supervisor as required
- Participates in special projects
- Other duties as assigned
- Associate's degree or equivalent experience Req
- Bachelor's degree or equivalent experience Pref
- 2-4 years Credit and collections, Accounts Receivable. Pref
- Excellent verbal and written communication skills
- Knowledge of on-line systems, preferably Orcale, Siebel, Salesforce, Datatrax
- Knowledge of Excel and Word required
- Critical and creative thinking
- Sharp attention to details
- Collaboration and teamwork
- Strong organizational skills
- Cognitive flexibility
- Global fluency and perspective
As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply.
PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status.
For information on work demands and conditions required for this position, please consult the reference document, "Physical, Mental, and Work Environment Standards for IEEE Positions." This position is classified under Category I - Office Positions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Disclaimer: This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
