Benefits Specialist (Administrative)
The Office of Human Resources is looking to add an enthusiastic and detail-oriented Benefits Specialist!
The Benefits Specialist position is a fast-paced role and forward-facing position that requires a high-level of customer service and organization. The University of Oklahoma-Norman campus has a benefit population of approximately 5,500 employees.
The HR Benefits Specialist is responsible for:
- Advises and counsels faculty, staff, and students regarding health benefits. Determines actions to be taken handling all but unusual cases.
- Responsible for processing and verifying large quantities of data to maintain accurate health coverage records.
- Conducts one-on-one benefits counseling with Staff, Faculty, and Students.
- Completes paperwork regarding child support enforcement and answers inquiries regarding child insurance benefits.
- Conducts benefits orientation.
- Investigates the reason for wrongful health charges.
- Prepares weekly invoice of claims for payment from insurance providers.
- Monitors and updates coverage and corrects charges for Faculty, Staff, and Students, as well as their dependents.
- Assists with dependent verification for all benefits eligible employees.
- Explains details of health plan coverage dates, premiums, open enrollment, waiver applications through email, phone calls, or in person.
- Sets up payroll deductions with dependent coverage to be deducted from paychecks.
- Assists retirement as needed and during peak times.
- Performs various duties as needed to successfully fulfill the function of the position.
This position may assist with the billing process for employees on FMLA and personal leaves of absences from the university. The Benefits Specialist will also complete National Medical Support Orders. This role will also complete and return discrepancy reports sent by the different vendors.
Required Education: High School Diploma or equivalent combination of education/job related experience, AND:
- 12 months of Human Resources and/or Benefits experience.
Skills:
- Proficient in Microsoft Office
- Detail oriented for accuracy of data and information
- Ability to conduct employee presentations
- Excellent communication and organizational skills
- Proficient computing complex payroll deductions and payroll adjustments for benefits
- Benefits knowledge
- Knowledge of Medical, Dental, Life, AD&D, HSA, FSA, Long-Term Disability, Short-Term Disability, and COBRA
Certifications:
- None
Advertised Physical Requirements:
- Must be able to engage in repetitive motions and communicate effectively.
Departmental Preferences:
- Benefits Administration for 5000+ employees
- Knowledge of PeopleSoft systems
- Payroll Experience
- Current or prior higher education experience
- Proficient computing complex payroll deductions and payroll adjustments for benefits
Supervision: No Supervisory Duties
Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.
Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.
Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.
