Mortgage Processor (Finance)

SUMMARY:
As a Mortgage Processor you will prepare and process mortgage loan files from application through closing. This will involve obtaining all necessary documentation as well as ensuring compliance with bank, regulatory and investor guidelines and customer service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Partner with Originators and Underwriters to actively manage their individual loan pipeline, ensuring key dates and benchmarks as well as production standards are met.
Review loan files for completeness prior to submission to underwriting
Review and verify each file to ensure that all information is correct and current.
Gather and organize residential mortgage documentation by collecting sales contracts, credit reports, Internal Revenue Service (IRS) tax transcripts, appraisals, title commitments, flood certificates, etc., according to established policies and procedures.
Act as a liaison by maintaining communication between customers and all parties involved in the transaction.
Gather information for loan conditions and submissions for final loan approval; communicate loan statuses to Originators, Underwriters, and Secondary Market personnel.
Prepare approved loans for closing and coordinate closing with lenders, borrowers and title companies.
Order necessary verifications such as VOEs, VODs, VOMs, subordination requests, etc.
Prioritize workflow so loans close on time.
Provide excellent customer service to borrower, loan officer, vendors, realtors, attorneys, and other interested parties.
Send out approval and denial letters
All operations have specific deadlines to meet or exceed.
Post-closing procedures such as booking loan to Somerset Trust Company core operating system; packaging loans sold to Pennsylvania Housing Finance Agency (PHFA) and Citizens Home Loans, obtain guarantees from United States Department of Agriculture (USDA).
Provide support to other mortgage processors on a daily basis.
Work closely with STC Settlement Services to meet their needs.
Understand and support all BSA/AML responsibilities as applicable to the position as well as consistently, accurately, and timely carry out these responsibilities in compliance with the Bank's internal policies.
Other duties may be assigned

SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities; however, you will provide general information, training, direction and assistance to mortgage loan processor group.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:
High School Diploma or general education degree (GED) Good understanding of financial institution products and services. Residential mortgage loan processing experience is a plus. Basic understanding of loan processing and closing policies, procedures, documents, underwriting requirements, government and agency requirements, and terminology.

TECHNICAL SKILLS: Must be proficient in Microsoft Office products and bank core operating system. Ability to work with various browser-based systems and software systems is mandatory. Must be willing to learn new systems and not have any issues with emerging technology.

LANGUAGE SKILLS: Ability to read, analyze and interpret various documents such as procedure manuals, ability to write routine correspondence. Possess excellent organization skills, ability to read and interpret reports, and work quickly and efficiently while providing the utmost accuracy and attention to detail. Excellent written and verbal communication skills.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as rates, discounts, interest, and percentages. Ability to interpret and analyze data.

REASONING ABILITY: Capable of working under pressure from internal and external customers to meet deadlines and maintaining a high degree of diplomacy and tact. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Desire to understand and utilize systems to their utmost capabilities. Ability to work within a team environment. Ability to use available information to make decisions.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to operate office equipment such as keyboards, telephones, etc.; and to talk and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.