Business Intelligence Analyst (Information Technology)

SUMMARY
The Business Intelligence (BI) Analyst provides analytical and technical support for business intelligence activities across Frontier Co-op. The analyst leverages data to gain key insight into business opportunities and effectively presents these insights to business stakeholders. The analyst is also heavily involved with the distribution and successful delivery of all BI capabilities among the different business areas of Frontier Co-op.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Partners with stakeholders, process specialists and users to elicit and document business requirements. Partners with business teams to define and document business requirements for new metrics and reports. Designs, develop and maintain: universes, data leaks and analytical tools of Frontier Co-op. Performs ongoing monitoring and refinement of reports. Provides technical support for existing reports, dashboards or other tools. Identifies and analyzes errors and inconsistencies in the data and provides timely resolutions. Translates data results into written reporting capabilities, universes, graphs and charts to convey information to management and business users. Creates written communication materials that effectively summarize findings and support recommendations. Creates ad hoc reports and views frequently to assist management in understanding, researching and analyzing issues. Teaches and advocates the use of business intelligence tools across levels of the organization.

SUPERVISORY RESPONSIBILITIES
No direct reports.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Bachelors degree in computer science or related field required; or equivalent education and experience. Demonstrated experience in writing software requirements, test specifications and using data to drive business decisions along with developing data mining models for business areas.

LANGUAGE SKILLS
Ability to read, analyze, and interpret such items as highly detailed professional, scientific and technical journals. Ability to respond effectively to the most sensitive inquiries or complaints from both inside and outside the company. Ability to write speeches, articles or memos using original or innovative techniques or style. Ability to make effective and persuasive presentations on controversial or complex topics to such groups as top management, boards of directors, or the general public.

QUANTITATIVE SKILLS:
Ability to have an overall understanding of Content Management. Must have attention to detail with the ability to work as part of a team. Understanding of good software development practices is required. Ability to work with and lead contract resources.

OTHER SKILLS AND ABILITIES
Advanced analytical skills and attention to detail. Proven ability to quickly learn new applications, processes and procedures. Able and willing to collaborate in a team environment and exercise independent judgment. Excellent verbal and written communication skills. Professional image with the ability to form good partner relationships across functions. Strategic and intellectually curious thinker with a focus on outcomes.Knowledge of IT tools ETL, Databases (MS SQL Server, Oracle), SQL, BOBJ and PowerBi.Knowledge and understanding of data warehouses and data sets

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands and/or fingers to type, handle, or feel; and view a computer monitor or video display.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.