Ophthalmology Surgical Scheduler - Ophthalmology (Finance)
What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in.
UTHealth Houston Ophthalmology is hiring a Surgery Scheduler to join their team of professionals. The Surgery Scheduler will be responsible for acting as an effective liaison between the patient, surgeon, referring physicians, and hospital in all aspects of preoperative preparations; answering all telephone inquiries from patients, their families, or primary care physicians concerning surgery and/or related concerns; scheduling all patient surgeries; providing clear instructions for the patient regarding surgery; scheduling all preoperative appointments for patients with their primary care provider and scheduling any labs as needed when surgery is decided; and more. Previous Ophthalmic scheduling experience is a plus!
Location: 6400 Fannin, Houston, Texas 77030
Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus:
- 100% paid medical premiums for our full-time employees
- Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year)
- The longer you stay, the more vacation you'll accrue!
- Longevity Pay (Monthly payments after two years of service)
- Build your future with our awesome retirement/pension plan!
We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as...
- Free financial and legal counseling
- Free mental health counseling services
- Gym membership discounts and access to wellness programs
- Other employee discounts including entertainment, car rentals, cell phones, etc.
- Resources for child and elder care
- Plus many more!
Position Summary:
Responsible for the coordination and management of the physician schedules for office-based procedures and outpatient surgeries; works with systems, physicians and team members to appropriately schedule complex services. Ensures patients are aware of procedures and surgery processes and that staff and facilities are ready for the procedures or surgeries.
Position Key Accountabilities:
1. Act as an effective liaison between the patient, surgeon, referring physicians, and hospital in all aspects of preoperative preparations.
2. Schedules all patient surgeries and provides clear instructions for the patient regarding surgery.
3. Edits the surgeons order, as necessary, for correct facility, date of procedure, and proper CPT/ICD-10 codes. Organizes charts and collects all pertinent information for upcoming surgery, such as postings, lens orders, insurance and medical clearances.
4. Schedules all preoperative appointments for patients with their primary care provider and schedules any labs as needed when surgery is decided.
5. Answers all telephone inquiries from patients, their families or primary care physicians concerning surgery and/or related concerns.
6. At least one week prior to surgery, ensures all surgery paperwork is completed including making sure the technicians have calculated IOL measurements, pre- and post-operative orders are completed as well as following up on surgical dictation.
7. Obtains consent signatures for surgery and provides the patient with the estimated cost of care charges. Must make periodic check of account receivable to confirm payments.
8. One to two days before surgery, contacts the patients with arrival time, pre-operative instructions and reminds them of any changes in their medications.
9. Performs other duties as assigned.
Certification/Skills:
Ability to communicate effectively and professionally with patients, co-workers, management staff and Physicians.
Minimum Education:
High School Diploma or equivalent.
Minimum Experience:
One (1) year of related experience. Previous scheduling experience in a healthcare environment is highly preferred. May substitute required experience with equivalent years of education beyond the minimum education requirement.
Physical Requirements:
Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.
Security Sensitive:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code ยง 51.215
Residency Requirement:
Employees must permanently reside and work in the State of Texas.
