Lead Bartender (Full Time), 33 North - Waldorf Astoria Monarch Beach Resort and Club (Food Services)

The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Lead Bartender to join the Food & Beverage Team at 33 North Lounge! 

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

·       Classification: Full-time

·       Shift: Various – must have availability to work weekends, weekdays, and holidays.

Want to learn more? Hotel Website, Facebook, Instagram

What will I be doing?

The Lead Bartender is responsible for, ensuring exceptional customer service, and maintaining a high standard of beverage quality. This role involves guiding bartenders, coordinating with the kitchen and service staff, and ensuring compliance with health and safety regulations. Additionally, the Bar Lead will engage in research and development with the bar team to innovate and refine cocktail recipes, bartender standards, and ingredient preparation. The lead bartender will then report to his/her managers to further cocktail, garnish, and preparation development while implementing a sustainable cocktail program.

 

• Guide Bar Staff: Train, mentor, and guide bartenders to ensure efficient and luxury service.
• Customer Service: Provide excellent customer service, handle complaints, and ensure customer satisfaction.
• Inventory Management: Monitor and inspect bar inventory, assist in preparing requisitions for supplies, and minimize waste.
• Beverage Preparation: Prepare and ensure all syrups, infusions, juices, and garnishes are to standard.
• Quality Control: Ensure all beverages meet quality standards and maintain consistency.
• Compliance: Ensure adherence to health and safety regulations, including proper sanitation practices.
• Financial Management: Handle cash transactions, manage bar tabs, and ensure accurate billing.
• Reporting: Maintain records of product loss, inventory
• Research and Development: Collaborate with the bar team and Bar Manager on cocktail development, bartender standards, and ingredient preparation (syrups, juices, etc.). Ensure all creations and practices meet the Outlet's standards.
• Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce
• Cut, store and ensure product quality of all beverage-related perishables
• Respond professionally to inebriated guests, as needed

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What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

• ·       Access to your pay when you need it through DailyPay
• ·       Health insurance 
• ·       Career growth and development 
• ·       Team Member Resource Groups
• ·       Recognition and rewards programs
• ·       Go Hilton travel discount program 
• ·       Best-in-Class Paid Time Off (PTO)  
• ·       Supportive parental leave
• ·       Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• ·       Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Pay Range: The hourly rate is $18.50 per hour plus tips and is based on applicable and specialized experience and location.